At UPA FAMILY, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect the information you provide to us when visiting our page and purchasing our products. By accessing and using our website, you consent to the practices described in this policy.
- Information We Collect:
1.1 Personal Information: When you make a purchase or create an account on our ecommerce page, we may collect personal information such as your name, email address, shipping address, billing address, and contact details. This information is necessary for order processing, communication, and delivering your purchased products.
1.2 Payment Information: For secure payment processing, we collect payment details such as credit card information, PayPal account details, or other payment information. Please note that we do not store or retain your complete payment information on our servers. It is securely processed by our trusted third-party payment processors.
1.3 Website Usage Information: We may collect certain non-personal information when you visit our website, including your IP address, browser type, operating system, device information, and website usage data. This information helps us analyze and improve the functionality, performance, and user experience of our ecommerce page.
- Use of Information:
2.1 Order Processing and Fulfillment: We use the personal and payment information you provide to process and fulfill your orders, communicate with you regarding your purchases, and deliver the purchased pikler triangles to your designated address.
2.2 Communication: We may use your contact information to send you transactional emails related to your orders, such as order confirmations, shipping notifications, and customer support responses. Additionally, with your consent, we may send you promotional emails about new products, offers, or updates. You have the option to unsubscribe from marketing communications at any time.
2.3 Website Improvement: We use website usage information to analyze trends, track user behavior, and improve the functionality, design, and content of our ecommerce page. This information helps us enhance your browsing experience and ensure the smooth operation of our website.
- Data Sharing and Disclosure:
3.1 Third-Party Service Providers: We may engage trusted third-party service providers to perform certain functions on our behalf, such as payment processing, order fulfillment, shipping, and email marketing. These service providers have access to personal information only as necessary to perform their functions and are obligated to maintain the confidentiality and security of your information.
3.2 Legal Compliance and Protection: We may disclose personal information if required to comply with applicable laws, regulations, legal processes, or governmental requests. Additionally, we may disclose information to protect our rights, property, or safety, or the rights, property, or safety of our customers or others.
- Data Security:
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. We use industry-standard encryption protocols and secure socket layer (SSL) technology to ensure the secure transmission of sensitive information during the checkout process. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
- Data Retention:
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Once your personal information is no longer needed, we will securely dispose of it in accordance with applicable laws and regulations.
- Cookies and Tracking Technologies:
Our ecommerce page may use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content and advertisements. Cookies are small text files that are stored on your device when you visit our website. You can control or disable cookies through your browser settings, but please note that disabling cookies may affect the functionality of our website.
- Third-Party Links:
Our ecommerce page may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review the privacy policies of those websites before providing any personal information.
- Children’s Privacy:
Our products and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete the information as soon as possible.
- Your Rights:
You have certain rights regarding your personal information, including the right to access, update, correct, or delete your information. If you would like to exercise any of these rights or have any questions or concerns about your personal information, please contact us using the contact information provided below.
- Changes to the Privacy Policy:
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Privacy Policy on our ecommerce page. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information.
- Contact Us:
If you have any questions, comments, or concerns about this Privacy Policy or our privacy practices, please contact us at weareupafamily@gmail.com.
By continuing to use our ecommerce page, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.